Last Updated: May 12, 2026

This Privacy Policy describes how MicroCityGrid (“we,” “us,” or “our”) collects, uses, and shares information in connection with your use of the Volt-Tech Pro mobile application (“App”) and the website https://microcitygrid.com (“Site”). By downloading, installing, or using Volt-Tech Pro, you agree to the practices described in this Privacy Policy.

1. About Volt-Tech Pro

Volt-Tech Pro is a mobile application developed by MicroCityGrid that provides electrical voltage monitoring, energy management tools, and related utilities for users managing power systems, smart grids, and micro-city infrastructure. The App is available on the Google Play Store and other platforms.

2. Information We Collect

We may collect the following categories of information when you use Volt-Tech Pro:

a. Information You Provide Directly

  • Account Information: When you register for an account, we collect your name, email address, and password.
  • Profile Information: Optional profile details such as your organization, job title, or location.
  • Support Requests: Information you provide when contacting our support team, including messages and attachments.

b. Information Collected Automatically

  • Device Information: Device model, operating system version, unique device identifiers, and mobile network information.
  • Usage Data: Features accessed, time spent in the App, crash reports, and performance data.
  • Log Data: IP address, access times, and pages or screens viewed.
  • Location Data: With your permission, approximate or precise GPS location to support grid mapping and location-based monitoring features. You may disable location access at any time through your device settings.

c. Information from Third Parties

We may receive information about you from third-party services such as authentication providers (e.g., Google Sign-In) if you choose to connect them to your Volt-Tech Pro account.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the Volt-Tech Pro App and its features.
  • To create and manage your user account.
  • To personalize your experience within the App.
  • To send you technical notices, updates, security alerts, and support messages.
  • To respond to your comments, questions, and customer support requests.
  • To monitor and analyze usage patterns and trends to improve the App.
  • To detect, investigate, and prevent fraudulent transactions or unauthorized activity.
  • To comply with legal obligations and enforce our Terms of Service.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service Providers: We share data with trusted third-party vendors who assist us in operating the App (e.g., cloud hosting, analytics, customer support). These providers are contractually obligated to use your data only as directed by us.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal process (e.g., court order or government request).
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Volt-Tech Pro services. You may request deletion of your account and associated data at any time by contacting us at privacy@microcitygrid.com. We will delete or anonymize your data within 30 days of a verified request, except where retention is required by law.

6. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Opt-Out: Opt out of receiving promotional communications by following the unsubscribe instructions in those messages.
  • Location: Disable location access at any time through your device or operating system settings.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at privacy@microcitygrid.com.

7. Children’s Privacy

Volt-Tech Pro is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@microcitygrid.com.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. These measures include encryption of data in transit (TLS/SSL), secure storage practices, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Services and Links

Volt-Tech Pro may integrate with or link to third-party services (e.g., mapping services, analytics providers). This Privacy Policy does not apply to the practices of those third parties. We encourage you to review the privacy policies of any third-party services you interact with through the App.

10. Cookies and Tracking Technologies

Our website (microcitygrid.com) may use cookies and similar tracking technologies to analyze traffic and improve user experience. You can control cookie preferences through your browser settings. The Volt-Tech Pro App may use analytics SDKs (such as Firebase Analytics) to collect anonymized usage statistics to help us improve the App.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page and notify you through the App or via email if the changes are material. Your continued use of Volt-Tech Pro after the updated Privacy Policy becomes effective constitutes your acceptance of the changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

MicroCityGrid
Website: https://microcitygrid.com
Email: privacy@microcitygrid.com

This Privacy Policy applies to the Volt-Tech Pro mobile application and the MicroCityGrid website. By using Volt-Tech Pro, you acknowledge that you have read and understood this Privacy Policy.